Hi
Currently our site only uses Google Checkout for payment, but someone suggested that if we used Paypal we would get more conversions. In your experience do you think it's worth it? We're using Google Checkout at the moment because they charge much less than Paypal, and seem to have a better system for resolving disputes (have experienced problems with Paypal's in the past, with them simply refunding the buyer without investigating as to whether the item was sent, which I assure you it was...)
Google seems to be just as safe for the buyer too, but do the customers know this and trust them?
If you think that there will be people who would only buy if they could use Paypal then it is probably worth it, but would rather not use Paypal unless the sales are actually likely to increase.
What would you suggest?
Thanks,
nick

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