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Old 21-08-2008, 02:19 AM
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Spiritland Spiritland is offline
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Default PageVille Shopping Cart Problems - Not happy!

Hi everyone,

I have just signed up (and paid unfortunatly) with PageVille and have struck problems straight off. Here is the email I sent to them:

"***MOST URGENT*** I have just payed to get the PageVille Shipping Cart on my website and have found that your payment gateway site has been down for days, and is still "busy" with so-called heavy traffic - "The shopping cart server is busy due to high volume" it says. No shopping cart payment gateway = no sales.

What is going on here?? As a new customer trying to get a new business up and running, I think I have made a big mistake in signing up with PageVille Shopping Cart.

If this continues one more day I will have no choice other than to cancel my subscription and request my money back in full, as you are in breach of contract and not delivering the service I paid for. Perhaps cheap shopping cart does mean cheap service? I hope not.

Do not ignore this email as you have done in the past. You should know that one unhappy customer can tell thousands in these days of internet forums.

What is going on? All I want is some real customer service and communication from you guys. FIX THE PROBLEM!!

You need to get this sorted fast for us all to be happy again.

Regards, Max. (Spiritland.com.au)"

Has anyone had any dealings with this mob or heard anything about them, good or bad. No gossip or speculation please.

Max.
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