Community Chat v.2 - Thursday, August 9th 11 AM PST

[Magento]

<p><P>We had a great turnout last week for our inaugural community chat. The ambitious plans to discuss a wide array of topics was scaled back and concentrated on US Taxes, Coupons/Promotions (see transcript below) and Taxonomies (specifically integration with 3rd party providers). It was an absolute success and the conversation was flowing. Seems ya’ll have a lot to say <img src='http://www.magentocommerce.com/blog/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p>That said, we are already looking forward to our v.2 community chat, happening on Thursday, August 9th at 11 AM PST. We’ll discuss <b>user registrations</b>, <b>product search</b>, and more (should time allow). Get those screenshots ready (we love ‘em!).</p>
<p>We are opening this up for <b>everyone across the world</b> ? but, here’s the catch ? there are only (roughly) 20 spots available.</p>
<p>Interested? <a href="http://www.magentocommerce.com/contact-us/">We’d love to hear from you</a>. </p>
<p>Step 1 - <a href="http://www.magentocommerce.com/contact-us/">Contact Us</a><br />
Step 2 - Get online on Thursday bright and early to ensure you have a spot
</p>
<p><i>(if reading via feed, <a href="http://www.magentocommerce.com/blog/community-chat-v2-thursday-august-9th-11-am-pst/">view the transcript</a> on our blog)</i></p>
<table class="chat-transcript">
<tr class="topic">
<td colspan="2"><span class="title">Topic:</span> Coupons / Promotions</td>
</tr>
<tr class="text_message message user_210156 you id="message_31729378">
<td class="person"><span class="c1">Roy R.</span></td>
<td class="body">Outside of the standard percent off, fixed amt, minimum order<br />
coupons (and combinations of) what are some creative promotions/coupons that<br />
you’ve seen?</td>
</tr>
<tr class="text_message message user_212842" id="message_31729396">
<td class="person">Matt G.</td>
<td class="body">free shipping</td>
</tr>
<tr class="text_message message user_214020" id="message_31729402">
<td class="person">Josh P.</td>
<td class="body">We use free shipping coupons a lot.</td>
</tr>
<tr class="text_message message user_214020" id="message_31729440">
<td class="person"><span class="c1">Josh P.</span></td>
<td class="body">And “Get X Product for free” coupons.</td>
</tr>
<tr class="text_message message user_212838" id="message_31729466">
<td class="person">Scott S.</td>
<td class="body">buy one get one (free|% off|$ off|specific product|multiple<br />
product choice)</td>
</tr>
<tr class="text_message message user_214033" id="message_31729472">
<td class="person">Brandon E.</td>
<td class="body">Free shipping definitely</td>
</tr>
<tr class="text_message message user_214033" id="message_31729486">
<td class="person"><span class="c1">Brandon E.</span></td>
<td class="body">ability to restrict to certain products</td>
</tr>
<tr class="text_message message user_214033" id="message_31729512">
<td class="person"><span class="c1">Brandon E.</span></td>
<td class="body">or exclude certain products</td>
</tr>
<tr class="text_message message user_214020" id="message_31729524">
<td class="person">Josh P.</td>
<td class="body">Ability to restrict to a group of products is huge.</td>
</tr>
<tr class="text_message message user_214033" id="message_31729532">
<td class="person">Brandon E.</td>
<td class="body">I’ve also had a lot of clients request the ability to do buy<br />
one get one or by 3 get 20% off</td>
</tr>
<tr class="text_message message user_214033" id="message_31729559">
<td class="person"><span class="c1">Brandon E.</span></td>
<td class="body">not sure how to handle those</td>
</tr>
<tr class="text_message message user_212842" id="message_31729582">
<td class="person">Matt G.</td>
<td class="body">ability to limit coupons to one user per customer.</td>
</tr>
<tr class="text_message message user_212842" id="message_31729604">
<td class="person">Matt G.</td>
<td class="body">etc</td>
</tr>
<tr class="text_message message user_212838" id="message_31729615">
<td class="person">Scott S.</td>
<td class="body">as far as free/promotional shipping goes, I have a client on<br />
the east coast who can afford to ship free up to the mississippi river, but<br />
beyond, costs are increasingly greater after that point…</td>
</tr>
<tr class="text_message message user_214030" id="message_31729687">
<td class="person">Nathan P.</td>
<td class="body">What about upgrade to a better shipping method?\</td>
</tr>
<tr class="text_message message user_212838" id="message_31729689">
<td class="person">Scott S.</td>
<td class="body">I’ve also seen free shipping on only one product, whereas the<br />
other items in the order are charged for shipping</td>
</tr>
<tr class="text_message message user_210156 you" id="message_31729693">
<td class="person">Chris M.</td>
<td class="body">For the appearance of free shipping to the customer, do you<br />
restrict it to a certain method (ground) and $0 that out, or do you just offer<br />
a new method Free Shipping which the customer selects?</td>
</tr>
<tr class="text_message message user_214020" id="message_31729796">
<td class="person">Josh P.</td>
<td class="body">On our free shipping we offer free on Parcel. If you want it<br />
faster, you can pay full price for Priority or Express.</td>
</tr>
<tr class="text_message message user_214033" id="message_31729808">
<td class="person">Brandon E.</td>
<td class="body">@Scott - I think if you allow to restrict based on product,<br />
and offer the coupon as free shipping, it should do just that</td>
</tr>
<tr class="text_message message user_212838" id="message_31729881">
<td class="person">Scott S.</td>
<td class="body">amazon adds an otherwise unseen shipping option for their free<br />
shipping, I think they call it super saver shipping…</td>
</tr>
<tr class="text_message message user_212842" id="message_31729912">
<td class="person">Matt G.</td>
<td class="body">we run into restrictions for free shipping coupon like lower<br />
48 (not free for AK, HI, International)</td>
</tr>
<tr class="text_message message user_214033" id="message_31729940">
<td class="person">Brandon E.</td>
<td class="body">A new shipping option would be fine, as long as it was<br />
triggered by the coupon and not available to everyone</td>
</tr>
<tr class="text_message message user_214030" id="message_31729950">
<td class="person">Nathan P.</td>
<td class="body">Same here Matt, good point.</td>
</tr>
<tr class="text_message message user_214033" id="message_31729961">
<td class="person">Brandon E.</td>
<td class="body">I don’t want to offer free shipping to everyone</td>
</tr>
<tr class="text_message message user_214033" id="message_31730002">
<td class="person"><span class="c1">Brandon E.</span></td>
<td class="body">The ability to create a coupon for a specific CUSTOMER would<br />
be nice</td>
</tr>
<tr class="text_message message user_212838" id="message_31730006">
<td class="person">Scott S.</td>
<td class="body">What about promotions based on a certain order amount,<br />
quantity, etc?</td>
</tr>
<tr class="text_message message user_212842" id="message_31730037">
<td class="person">Matt G.</td>
<td class="body">we have offered a discount of the lowest shipping cost, so<br />
intl, hi, ak customers get a lowered shipping rate</td>
</tr>
<tr class="text_message message user_214033" id="message_31730044">
<td class="person">Brandon E.</td>
<td class="body">we often give them a credit, but giving them a discount would<br />
be a great way to apologize for messing up an order, etc</td>
</tr>
<tr class="text_message message user_214020" id="message_31730051">
<td class="person">Josh P.</td>
<td class="body">Yeah. We do a lot of “Orders of $100 get free shipping”</td>
</tr>
<tr class="text_message message user_214020" id="message_31730071">
<td class="person"><span class="c1">Josh P.</span></td>
<td class="body">of=over</td>
</tr>
<tr class="text_message message user_210156 you" id="message_31730080">
<td class="person">Moshe G.</td>
<td class="body">@Brandon - how about customer group?</td>
</tr>
<tr class="text_message message user_212842" id="message_31730089">
<td class="person">Matt G.</td>
<td class="body">@brandon the customer specific option would be great</td>
</tr>
<tr class="text_message message user_214020" id="message_31730124">
<td class="person">Josh P.</td>
<td class="body">Well specific customer implies the customer is registered</td>
</tr>
<tr class="text_message message user_214020" id="message_31730136">
<td class="person"><span class="c1">Josh P.</span></td>
<td class="body">Right?</td>
</tr>
<tr class="text_message message user_214020" id="message_31730174">
<td class="person"><span class="c1">Josh P.</span></td>
<td class="body">If you just create a coupon and limit it to 1 use and give<br />
that to the customer…that would work as well.</td>
</tr>
<tr class="text_message message user_212842" id="message_31730189">
<td class="person">Matt G.</td>
<td class="body">how about automatic promotions/coupon with no code<br />
needed.</td>
</tr>
<tr class="text_message message user_214033" id="message_31730211">
<td class="person">Brandon E.</td>
<td class="body">@Moshe - that would be great too</td>
</tr>
<tr class="text_message message user_212842" id="message_31730212">
<td class="person">Matt G.</td>
<td class="body">like orders over $100 for example</td>
</tr>
<tr class="text_message message user_212838" id="message_31730246">
<td class="person">Scott S.</td>
<td class="body">Well, I’ve had clients who offer certain promotions to a group<br />
of customers who are marked as a member of a certain group within the ecommerce<br />
system, so that promotions are automatically calculated</td>
</tr>
<tr class="text_message message user_214033" id="message_31730332">
<td class="person">Brandon E.</td>
<td class="body">promotions and coupons are different, I think</td>
</tr>
<tr class="text_message message user_214033" id="message_31730369">
<td class="person"><span class="c1">Brandon E.</span></td>
<td class="body">I perceive coupons as a code that people have to enter at<br />
checkout to get</td>
</tr>
<tr class="text_message message user_214033" id="message_31730382">
<td class="person"><span class="c1">Brandon E.</span></td>
<td class="body">I’d love to be able to create promotions similar to coupons<br />
though</td>
</tr>
<tr class="text_message message user_210156 you" id="message_31730431">
<td class="person">Moshe G.</td>
<td class="body">@Brandon - it looks like coupon is just one more condition to<br />
promotion</td>
</tr>
<tr class="text_message message user_214030" id="message_31730432">
<td class="person">Nathan P.</td>
<td class="body">I agree with that statement (mainly). Coupons in my mind are<br />
external promotions, other types mentioned are internal promotions.</td>
</tr>
<tr class="text_message message user_212838" id="message_31730454">
<td class="person">Scott S.</td>
<td class="body">for instance: customer groups such as restaurants, hotels,<br />
grocery stores (these are groups listed in the system of a food supplier)</td>
</tr>
<tr class="text_message message user_214033" id="message_31730481">
<td class="person">Brandon E.</td>
<td class="body">also, don’t see it mentioned but I think coupons should have<br />
an expiration date</td>
</tr>
<tr class="text_message message user_214030" id="message_31730496">
<td class="person">Nathan P.</td>
<td class="body">or.. “in-store” promotions as they’re called.</td>
</tr>
<tr class="text_message message user_212838" id="message_31730528">
<td class="person">Scott S.</td>
<td class="body">the client offers discounted prices on products as well as<br />
other promotions</td>
</tr>
<tr class="text_message message user_214033" id="message_31730557">
<td class="person">Brandon E.</td>
<td class="body">so maybe have a “promotions” and offer a selection to whether<br />
it’s automatic or by coupon code?</td>
</tr>
<tr class="text_message message user_210156 you" id="message_31730753">
<td class="person">Roy R.</td>
<td class="body">What type of information would you expect from a coupon report<br />
(from both a financial and marketing/conversion perspective)?</td>
</tr>
<tr class="text_message message user_212838" id="message_31730774">
<td class="person">Scott S.</td>
<td class="body">What about promotions where there’s more than one reward for<br />
an action, such as by 3 of product X and get a discounted price AND free<br />
shipping?</td>
</tr>
<tr class="text_message message user_212838" id="message_31730874">
<td class="person">Scott S.</td>
<td class="body">Primarily, I just want to make sure that type of functionality<br />
works and is well tested…</td>
</tr>
<tr class="text_message message user_212838" id="message_31730905">
<td class="person">Scott S.</td>
<td class="body">I’ve ran into some issues with it in the past.</td>
</tr>
<tr class="text_message message user_214033" id="message_31730921">
<td class="person">Brandon E.</td>
<td class="body">I’d want to be able to run a report to see how many times the<br />
coupon code was entered, and maybe a list of all customers/orders associated<br />
with the coupon</td>
</tr>
<tr class="text_message message user_214030" id="message_31730989">
<td class="person">Nathan P.</td>
<td class="body">From a reporting perspective, I would like to see a complete<br />
funnel report based on an email campaign. I assume that’s how users would get<br />
the coupon code in general.</td>
</tr>
<tr class="text_message message user_212838" id="message_31731009">
<td class="person">Scott S.</td>
<td class="body">Maybe conversion goals could be tracked for both orders with<br />
coupons and without.</td>
</tr>
<tr class="text_message message user_214030" id="message_31731079">
<td class="person">Nathan P.</td>
<td class="body">Otherwise, we would do most of our reporting in our financial<br />
statement analysis and consider coupons as a deduction from gross sales.</td>
</tr>
<tr class="text_message message user_214033" id="message_31731085">
<td class="person">Brandon E.</td>
<td class="body">I track conversion goals through Analytics, but would love to<br />
be able to setup goals in my e-commerce software and track within</td>
</tr>
<tr class="text_message message user_214033" id="message_31731104">
<td class="person"><span class="c1">Brandon E.</span></td>
<td class="body">but that’s not just coupons, it’s for all conversionsx</td>
</tr>
<tr class="text_message message user_213702" id="message_31731159">
<td class="person">Ryan B.</td>
<td class="body">I agree w/ Brandon</td>
</tr>
<tr class="text_message message user_212838" id="message_31731223">
<td class="person">Scott S.</td>
<td class="body">I do as well.</td>
</tr>
<tr class="text_message message user_212842" id="message_31731232">
<td class="person">Matt G.</td>
<td class="body">Kind of related… we offer packages of products (with a<br />
discounted package price). So when someone adds all the product individually,<br />
the ability to realize this and offer the same discount.</td>
</tr>
<tr class="text_message message user_214033" id="message_31731237">
<td class="person">Brandon E.</td>
<td class="body">Right now I setup goals in Analytics for sales in general and<br />
also through major channels</td>
</tr>
<tr class="text_message message user_210156 you" id="message_31731342">
<td class="person">Roy R.</td>
<td class="body">@Matt - so it sounds like a virtual bundle of some kind?</td>
</tr>
<tr class="text_message message user_212842" id="message_31731375">
<td class="person">Matt G.</td>
<td class="body">basically</td>
</tr>
<tr class="text_message message user_210156 you" id="message_31731417">
<td class="person">Yoav K.</td>
<td class="body">one more question on coupons - does anybody allow multiple<br />
coupons per order? or is it usually limited to one coupon per order?</td>
</tr>
<tr class="text_message message user_212838" id="message_31731428">
<td class="person">Scott S.</td>
<td class="body">interesting</td>
</tr>
<tr class="text_message message user_214020" id="message_31731476">
<td class="person">Josh P.</td>
<td class="body">@Yoav: We only allow one.</td>
</tr>
<tr class="text_message message user_214030" id="message_31731486">
<td class="person">Nathan P.</td>
<td class="body">That’s a great idea Matt!</td>
</tr>
<tr class="text_message message user_213702" id="message_31731488">
<td class="person">Ryan B.</td>
<td class="body">What I am looking for is a very flexible coupon system — with<br />
the ability to add in coupon codes and define what exactly that coupon applies<br />
to — current ecommerce usually only offer options such as free shipping or a<br />
percentage off — but what if I’d like to add a few calendar for orders over<br />
$75 for example –</td>
</tr>
<tr class="text_message message user_212838" id="message_31731492">
<td class="person">Scott S.</td>
<td class="body">coupons, maybe just one, promotions could be many</td>
</tr>
<tr class="text_message message user_212842" id="message_31731495">
<td class="person">Matt G.</td>
<td class="body">Yoav - we have a flag for coupons to weather it’s exclusive or<br />
not</td>
</tr>
<tr class="text_message message user_214020" id="message_31731507">
<td class="person">Josh P.</td>
<td class="body">We actually only allow one coupon ever over promos. So like<br />
you can’t use your 10% off coupon AND get free shipping on your order over<br />
$100.</td>
</tr>
<tr class="text_message message user_212838" id="message_31731512">
<td class="person">Scott S.</td>
<td class="body">but it may be a good option when setting up a coupon to mark<br />
that it can be used with other offer</td>
</tr>
<tr class="text_message message user_212838" id="message_31731521">
<td class="person"><span class="c1">Scott S.</span></td>
<td class="body">offers*</td>
</tr>
<tr class="text_message message user_213702" id="message_31731524">
<td class="person">Ryan B.</td>
<td class="body">free calendar, not few — lol</td>
</tr>
<tr class="text_message message user_214030" id="message_31731554">
<td class="person">Nathan P.</td>
<td class="body">It would be nice to have an option to select what restrictions<br />
apply.</td>
</tr>
<tr class="text_message message user_213702" id="message_31731599">
<td class="person">Ryan B.</td>
<td class="body">yup</td>
</tr>
<tr class="text_message message user_214033" id="message_31731651">
<td class="person">Brandon E.</td>
<td class="body">multiple coupons would be fine for one-product coupons if they<br />
have multiple products — for instance I might have a coupon for $20 off a<br />
specific printer and $10 off a toner cartridge</td>
</tr>
<tr class="text_message message user_214030" id="message_31731676">
<td class="person">Nathan P.</td>
<td class="body">I would like to restrict to different variables (max<br />
promotion, min promotion, etc.)</td>
</tr>
<tr class="text_message message user_214033" id="message_31731680">
<td class="person">Brandon E.</td>
<td class="body">they should both work if they don’t conflict</td>
</tr>
<tr class="text_message message user_212842" id="message_31731690">
<td class="person">Matt G.</td>
<td class="body">also related are miniminum advertised pricing… we have<br />
several product that need coupon code or add to cart functionality to get the<br />
discount.</td>
</tr>
<tr class="text_message message user_214033" id="message_31731715">
<td class="person">Brandon E.</td>
<td class="body">but it should be an option that a coupon (like 20% off total<br />
order) won’t work with any other coupons</td>
</tr>
<tr class="text_message message user_210156 you" id="message_31731757">
<td class="person">Moshe G.</td>
<td class="body">@Brandon - that sounds like multi-tier coupon discount right?<br />
same coupon code affects different products differently</td>
</tr>
<tr class="text_message message user_212838" id="message_31731898">
<td class="person">Scott S.</td>
<td class="body">maybe coupons marked as usable with other promotions are only<br />
usable with other promotions marked as the same</td>
</tr>
<tr class="text_message message user_214033" id="message_31731936">
<td class="person">Brandon E.</td>
<td class="body">@Moshe… not necessarily. Coupons can apply to one product<br />
(or several) or the whole order. There should be a setting to whether or not<br />
the coupon can be used with other coupons. If it is checked, if they overlap<br />
(i.e. a product specific coupon and total order coupon used) it wont work</td>
</tr>
<tr class="text_message message user_214033" id="message_31732010">
<td class="person"><span class="c1">Brandon E.</span></td>
<td class="body">but two coupons that do not apply to one another would be okay<br />
together</td>
</tr>
<tr class="text_message message user_214033" id="message_31732069">
<td class="person"><span class="c1">Brandon E.</span></td>
<td class="body">I think Staples has a pretty good coupon system actually</td>
</tr>
<tr class="text_message message user_214033" id="message_31732106">
<td class="person"><span class="c1">Brandon E.</span></td>
<td class="body">I order from them a lot and they send out a LOT of<br />
coupons</td>
</tr>
<tr class="text_message message user_214033" id="message_31732129">
<td class="person"><span class="c1">Brandon E.</span></td>
<td class="body">you can add coupons to your cart much like you add a<br />
product</td>
</tr>
<tr class="text_message message user_214033" id="message_31732161">
<td class="person"><span class="c1">Brandon E.</span></td>
<td class="body">by clicking a link in the email or website, or by entering a<br />
code</td>
</tr>
<tr class="text_message message user_214033" id="message_31732219">
<td class="person"><span class="c1">Brandon E.</span></td>
<td class="body">and they work very well, as far as recognizing conflicts and<br />
notifying the user</td>
</tr>
<tr class="text_message message user_212838" id="message_31732267">
<td class="person">Scott S.</td>
<td class="body">that sounds like a good option</td>
</tr>
<tr class="text_message message user_214030" id="message_31732288">
<td class="person">Nathan P.</td>
<td class="body">That makes sense to me too. So if coupon A is a subset<br />
promotion of coupon B’s promotion, there should be an option to prevent the use<br />
of both coupon A & B.</td>
</tr>
<tr class="text_message message user_212838" id="message_31732294">
<td class="person">Scott S.</td>
<td class="body">I like being able to visually see the promotions</td>
</tr>
<tr class="text_message message user_212838" id="message_31732375">
<td class="person"><span class="c1">Scott S.</span></td>
<td class="body">How about a “choose one” dialog when two conflicting coupons<br />
are entered?</td>
</tr>
<tr class="text_message message user_214030" id="message_31732423">
<td class="person">Nathan P.</td>
<td class="body">That’s an interesting idea.</td>
</tr>
<tr class="text_message message user_212838" id="message_31732476">
<td class="person">Scott S.</td>
<td class="body">Or some way to allow the user to choose which they’d<br />
prefer</td>
</tr>
<tr class="text_message message user_214030" id="message_31732499">
<td class="person">Nathan P.</td>
<td class="body">Something like… you can’t use both, so which do you<br />
prefer?</td>
</tr>
<tr class="text_message message user_210156 you" id="message_31732608">
<td class="person">Roy R.</td>
<td class="body">anyone seen this on a site before?</td>
</tr>
<tr class="text_message message user_212838" id="message_31732675">
<td class="person">Scott S.</td>
<td class="body">not as far as I recall</td>
</tr>
<tr class="text_message message user_214030" id="message_31732710">
<td class="person">Nathan P.</td>
<td class="body">I’m trying to envision coupon collisions in general from a<br />
user experience perspective. You enter coupon A… the discount is applied.<br />
Then you enter coupon B. What happens if there is a collision?</td>
</tr>
<tr class="text_message message user_212838" id="message_31732733">
<td class="person">Scott S.</td>
<td class="body">The Staples site might do something like this if you can get<br />
ahold of two conflicing coupons</td>
</tr>
<tr class="text_message message user_214033" id="message_31732780">
<td class="person">Brandon E.</td>
<td class="body">Staples coupons</td>
</tr>
<tr class="text_message message user_214033" id="message_31732782">
<td class="person"><span class="c1">Brandon E.</span></td>
<td class="body">7720 2873 2296 xxxx </td>
</tr>
<tr class="text_message message user_214033" id="message_31732807">
<td class="person"><span class="c1">Brandon E.</span></td>
<td class="body">$20 off $100 order</td>
</tr>
<tr class="text_message message user_212838" id="message_31732817">
<td class="person">Scott S.</td>
<td class="body">Although, I’m guessing the user would rather choose the option<br />
that get’s them the cheapest order, am I right?</td>
</tr>
<tr class="text_message message user_214033" id="message_31732825">
<td class="person">Brandon E.</td>
<td class="body">7395 0217 2307 xxxx </td>
</tr>
<tr class="text_message message user_214033" id="message_31732831">
<td class="person"><span class="c1">Brandon E.</span></td>
<td class="body">$25 off $100 order</td>
</tr>
<tr class="text_message message user_214033" id="message_31732837">
<td class="person"><span class="c1">Brandon E.</span></td>
<td class="body">neither has been used yet</td>
</tr>
<tr class="text_message message user_214033" id="message_31732865">
<td class="person"><span class="c1">Brandon E.</span></td>
<td class="body">(please don’t use ‘em) <img src='http://www.magentocommerce.com/blog/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' /> </td>
</tr>
<tr class="text_message message user_212838" id="message_31732893">
<td class="person">Scott S.</td>
<td class="body">are they one time use?</td>
</tr>
<tr class="text_message message user_212838" id="message_31732924">
<td class="person"><span class="c1">Scott S.</span></td>
<td class="body"><a href="http://www.retailmenot.com/" target="_blank">http://www.retailmenot.com/</a> is the site I use for coupon<br />
codes</td>
</tr>
<tr class="text_message message user_214033" id="message_31732981">
<td class="person">Brandon E.</td>
<td class="body">Yes</td>
</tr>
<tr class="text_message message user_214033" id="message_31732991">
<td class="person"><span class="c1">Brandon E.</span></td>
<td class="body">one time use</td>
</tr>
<tr class="upload_message message user_214033" id="message_31733065">
<td class="person"><span class="c1">Brandon E.</span></td>
<td class="body"><a href="http://www.varien.com/magento/communitychat/Picture+2b.png" target="_blank"><img height="301" alt="Picture+2" src="http://www.varien.com/blog/images/chat/080207_img202.png" width="300" /></a></td>
</tr>
<tr class="text_message message user_214033" id="message_31733082">
<td class="person"><span class="c1">Brandon E.</span></td>
<td class="body">Staples cart with both coupons added</td>
</tr>
<tr class="text_message message user_214033" id="message_31733098">
<td class="person"><span class="c1">Brandon E.</span></td>
<td class="body">I think it displays the conflict on checkout</td>
</tr>
<tr class="text_message message user_210156 you" id="message_31733166">
<td class="person">Roy R.</td>
<td class="body">can you post a screenshot of the conflict in the<br />
checkout?</td>
</tr>
<tr class="text_message message user_210156 you" id="message_31733242">
<td class="person"><span class="c1">Roy R.</span></td>
<td class="body">(these screenshots are really helpful for us)</td>
</tr>
<tr class="text_message message user_212838" id="message_31733278">
<td class="person">Scott S.</td>
<td class="body">Brandon, hope you choose something you want to buy <img src='http://www.magentocommerce.com/blog/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' /> </td>
</tr>
<tr class="text_message message user_212838" id="message_31733396">
<td class="person"><span class="c1">Scott S.</span></td>
<td class="body">Roy, what about a batch coupon code creation utility for use<br />
in email campaigns? Something that can be uniquely sent to the people on your<br />
mailing list perhaps?</td>
</tr>
<tr class="text_message message user_212838" id="message_31733418">
<td class="person"><span class="c1">Scott S.</span></td>
<td class="body">And tracked, as well.</td>
</tr>
<tr class="text_message message user_210156 you" id="message_31733459">
<td class="person">Roy R.</td>
<td class="body">We thought about it, Scott. You may see that in the future<br />
<img src='http://www.magentocommerce.com/blog/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </td>
</tr>
<tr class="text_message message user_212838" id="message_31733477">
<td class="person">Scott S.</td>
<td class="body">Cool <img src='http://www.magentocommerce.com/blog/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </td>
</tr>
<tr class="text_message message user_214030" id="message_31733496">
<td class="person">Nathan P.</td>
<td class="body">Scott, can you explain the benefit of this?</td>
</tr>
<tr class="text_message message user_214033" id="message_31733521">
<td class="person">Brandon E.</td>
<td class="body">Sorry, it’s asking me to enter payment info…</td>
</tr>
<tr class="text_message message user_214033" id="message_31733558">
<td class="person">Brandon E.</td>
<td class="body">Ironically</td>
</tr>
<tr class="text_message message user_214033" id="message_31733566">
<td class="person"><span class="c1">Brandon E.</span></td>
<td class="body">It took both coupons</td>
</tr>
<tr class="text_message message user_210156 you" id="message_31733581">
<td class="person">Roy R.</td>
<td class="body">no problem - we’ll go on, post it whenever you have it (if you<br />
do)</td>
</tr>
<tr class="text_message message user_214033" id="message_31733635">
<td class="person">Brandon E.</td>
<td class="body">Ah</td>
</tr>
<tr class="upload_message message user_214033" id="message_31733702">
<td class="person"><span class="c1">Brandon E.</span></td>
<td class="body"><a href="http://www.varien.com/magento/communitychat/Picture+3.png" target="_blank"><img height="256" alt="Picture+3" src="http://www.varien.com/magento/communitychat/Picture203.png" width="300" /></a></td>
</tr>
</table>
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